We resolve communication issues that retailers face, providing bespoke solutions and equipping staff with all the tools they need. We currently work with numerous large shopping centres.
Having well informed and coordinated staff creates a positive shopping experience for customers, which, in turn, increases brand loyalty and spend. And effective communications between shop floor teams, stock management and security staff are critical for the real-time flow of information needed to deliver excellent customer service. In shopping centres and busy, larger stores, where staff are spread throughout the facility, employees need tried and tested methods of communication. We have a wide range of radios and solutions from all the leading suppliers and currently partner with a number of well-known shopping centres, such as Gunwharf Quays in Portsmouth, Brent Cross Shopping Centre and Centrale Shopping Centre in Croydon. We work in close collaboration with our retail customers to meet and exceed their exact requirements, to help them work efficiently and effectively.
Some of our retail deployments have been so successful that our clients have decided to extend the benefits of our radio systems into their warehouses and distribution centres. Audiolink was one of the first radio companies to attain the NQA ISO 9001 certification for achieving the required quality management systems standards.
Gunwharf Quays Case Study
Leading South Coast designer Waterfront Shopping Outlet, Gunwharf Quays continues its long-term collaboration with Audiolink and deploys the latest in radio communications technology from Motorola Solutions.
Gunwharf Quays has recently decided to upgrade its systems to the latest radio technology from Motorola Solutions for increased functionality, coverage, processing power, data capacity and memory; it was also keen to improve surveillance options and enhance employee safety.
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