The Solution
Working in close collaboration with long-term partner Audiolink, Victoria BID decided to deploy a Push-to-Talk over Cellular (PoC) solution. It has equipped its mobile teams and some local shops and businesses with 130 Hytera PNC370 radios, which connect over Victoria’s 4G/3G cellular networks. Teams now use the radios to make individual, group or emergency calls and send data, such as text messages, to alert users of a potential threat or public risk, for example. The dual microphone with integrated noise suppression ensures audio volume is exceptional, even on the loudest of London streets.
Audiolink provided training and also helped install a dispatch solution in Victoria BID’s control room. The dispatch solution allows controllers to deliver instant, efficient communications and respond quickly and effectively. Dispatchers can manage users, talk groups and a list of contacts; view the status of and remotely control a radio; effectively dispatch the nearest user to an incident; record calls; and locate users and calls in real time, using the online map.